Welcome to Art By Lissy Love
Welcome to Art By Lissy Love
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Return Policy


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We ensure our origin and print paintings are in good quality before we sell,  we will need more details on what is unsatisfactory in order to process your return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted:

i) Any item not in its original condition, is damaged or missing parts for reasons not due to our error; and

ii) Any item that is returned more than 30 days after delivery


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refund

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at artbylissylove@gmail.com


We only replace print items if they are defective or damaged. If you need to exchange it for the same print item, send us an email at artbylissylove@gmail.com.


To return your product, you should mail your product to: Art By Lissy Love, 10 Sims Drive, #09-37, Singapore 387390. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.